Last updated: September 15, 2025

1. Agreement to Terms

By accessing and using the services of CPA & I LIMITED ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

CPA & I LIMITED provides professional financial management services including:

  • Financial planning and analysis
  • Tax advisory services
  • Business consulting
  • Accounting and bookkeeping services
  • Related financial management services

3. Professional Standards

Our services are provided in accordance with applicable professional standards, including those established by relevant professional bodies such as ACCA, ICAEW, and AAT. We maintain professional indemnity insurance as required by professional regulations.

4. Client Responsibilities

As our client, you agree to:

  • Provide accurate, complete, and timely information
  • Cooperate fully in the provision of services
  • Pay fees according to agreed terms
  • Comply with applicable laws and regulations
  • Notify us promptly of any changes affecting our services

5. Fees and Payment

Fees for our services will be agreed upon in writing before commencement of work. Payment terms are typically 30 days from invoice date unless otherwise agreed. Late payment may result in interest charges and suspension of services.

6. Confidentiality

We maintain strict confidentiality regarding all client information in accordance with professional standards and applicable law. We may be required to disclose information to regulatory authorities or as required by law.

7. Limitation of Liability

Our liability is limited to the maximum extent permitted by law and professional regulations. We shall not be liable for any indirect, consequential, or special damages. Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.

8. Professional Indemnity

We maintain professional indemnity insurance in accordance with professional requirements. Details of our insurance coverage are available upon request.

9. Termination

Either party may terminate our engagement with reasonable notice. Upon termination, you remain responsible for all fees incurred up to the termination date. We will provide reasonable assistance in transitioning your affairs to another advisor.

10. Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy. By engaging our services, you consent to necessary data processing for service delivery and regulatory compliance.

11. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, government actions, war, terrorism, or pandemic conditions.

12. Intellectual Property

All materials, advice, and work product provided by us remain our intellectual property unless specifically transferred in writing. You may use such materials solely for your intended business purposes.

13. Complaints Procedure

If you have a complaint about our services, please contact us promptly. We maintain a formal complaints procedure and are committed to resolving issues fairly and promptly. If you remain unsatisfied, you may refer the matter to the relevant professional body.

14. Regulatory Compliance

We are committed to complying with all applicable regulations including anti-money laundering requirements. We may require identification documents and other information to meet regulatory obligations.

15. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, though we encourage resolution through discussion and mediation where possible.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to existing clients. Continued use of our services after such changes constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, please contact us:

CPA & I LIMITED

Company Registration: 10587332

Email: [email protected]

Phone: +44 20 8467 8900

Address: 65 Greenway, Chislehurst, England, BR7 6JG

These Terms and Conditions constitute the entire agreement between you and CPA & I LIMITED regarding the use of our services, superseding any prior agreements or understandings.